Here at AlphaJuice we are committed to keeping your personal information secure & confidential both on-line and offline. We want you to enjoy your interaction with our web site and its associated services, whether you are looking for information, using our on-line transactional services or applying for membership. 1. SOURCES OF INFORMATION Whilst browsing and interacting with this web site, there are several ways in which we can capture information generated by your actions, either directly or indirectly. 2. PROTECTING YOURSELF ON-LINE Below are some of the things that you can do to protect the security of your personal information on-line. The list is not exhaustive but by following these suggestions you should not fall foul of internet fraud. * You should never disclose your logon credentials to anyone, not even to a person with a AlphaJuice employee. We may however ask you to confirm certain digits from your credentials to identify you when you contact us in other ways. * Don't send account or personal details via Internet e-mail. There is a risk that your e-mail could be intercepted en route. * When logged into an on-line service, don't leave your PC unattended . * Close your browser session once you have logged off. * When accessing your accounts or applying on-line, be aware of other people around you, e.g. in public places such as Internet cafés. * Remember, you are personally responsible for all your member account activities. 3. BROWSING THE 'FREELY ACCESSIBLE' AREAS OF THE WEB SITE 'Freely accessible' sections of the web site are those that inform you of our projects and services. It excludes those areas where you register or undertake other transactional services. 4. SITE TRACKING INFORMATION AlphaJuice uses 'cookie' based site tracking. A 'cookie' is a small file that resides on your computer's hard drive and enables us to monitor all unencrypted areas of our web site. Site tracking helps us to review our content and improve site navigation. Our site tracking log data files do not collect personal information about you. You must have cookies enabled on your internet browser to login and use the AlphaJuice member services within the AlphaJuice web site. 4.1. COOKIES A 'cookie' is a small text file that resides on your computer's hard drive. AlphaJuice's site tracking 'cookies' contain no name or address information. It consists of the following information: * A uniquely generated random number - this is how we differentiate visitors. * The total number of visits to the web site * The date and time of the last visit to the web site * There are two primary types of 'cookie' used by our web site: Permanent cookies: These are the ones stored on your computer to track repeat visits and site navigation. Temporary cookies: These are used to ensure that facilities such as e-banking work correctly. Once the session is closed, the temporary cookie is removed from the computer. Your browser allows you to disable both permanent and temporary cookies. If you do disable cookies you will not be able to login and use the AlphaJuice member services within the AlphaJuice web site. If you wish to enable cookies on your browser, follow the instructions below and select the disable/reject options instead. If cookies are disabled on your browser, please re-enable them for the AlphaJuice site. 5. HOW TO CONTACT US - E-MAIL US When you e-mail us, we will collect some personal details such as name & address and phone numbers, in order to fulfil your request and contact you at a later date. Internet e-mail is not secure so we do advise that you keep personal information to a minimum as we cannot guarantee its security while in transit over the Internet. Do not transmit member account information using e-mail. Once your query is resolved, the e-mail is stored on our standard internal contact systems behind our usual secure infrastructure and cannot be accessed by external parties. We store this information for an indefinite period of time in order to identify trends and to track ongoing queries. 6. REMINDERS AlphaJuice would like to remind you that you are entitled to access information held about you and if found to be inaccurate, you can have the information corrected and/or deleted. For further information please visit the web site of the Information Commissioner at: www.dataprotection.gov.uk. We will not sell or give the information stored to any third party not directly associated with AlphaJuice. AlphaJuice is committed to keeping your personal information secure and confidential. Copyright © AlphaJuice 2008. All rights reserved. |


